KrispCall

Summary

KrispCall is an AI-driven cloud telephony platform used by 9,000+ businesses to make and receive calls, automate follow-ups, and coach agents — all synced with 100+ CRM integrations. Its unified Callbox consolidates calls, SMS, voicemail, and team notes in one shared inbox; the Power Dialer automates outbound campaigns; and the AI Copilot handles rephrasing, call summaries, and transcription. KrispCall offers virtual numbers in 100+ countries, IVR, call whispering and barging for coaching, and bulk SMS marketing. Recognized as a G2 Leader across ANZ, EMEA, Europe, and Asia Pacific.

Use cases & highlights

• Unified Callbox: all calls, SMS, voicemail, and notes in one shared inbox
• AI Copilot: call summaries, transcriptions, rephrasing, and AI SMS replies
• Power Dialer for automated outbound calling campaigns
• IVR (auto-attendant) and advanced call routing rules
• Call whispering, barging, and listening for real-time agent coaching
• Virtual numbers in 100+ countries; integrates with 100+ CRMs